Privacy Policy | Hifz.co.uk
At Hifz.co.uk, your privacy and data security are our top priorities. We are committed to protecting your personal information and ensuring a safe, transparent experience for every student, parent, and visitor who uses our website and Quran learning services.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you access Hifz.co.uk or communicate with us via email, WhatsApp, or our online forms.
1. Who We Are
Hifz.co.uk provides online Quran memorization (Hifz) and recitation classes with Tajwid, Maqamat, and Qirat styles for students worldwide — including kids, adults, sisters, and professionals.
Our platform connects you with certified Quran tutors and ensures a secure online learning environment.
If you have any questions about this policy, please contact us:
📧 [email protected]
2. Information We Collect
We collect information in order to provide you with a personalized and effective learning experience. The types of data we may collect include:
A. Personal Information
When you register or contact us, we may ask for:
- Full Name
- Email Address
- WhatsApp Number or Phone Number
- Country or City (for scheduling)
- Preferred Course (Hifz, Tajwid, Maqamat, etc.)
B. Automatically Collected Data
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type (mobile, tablet, desktop)
- Pages visited and duration
- Referring website or source
This helps us improve our website’s performance and user experience.
C. Communication Data
We may store messages exchanged via:
- WhatsApp or chat support
- Contact forms or trial registration forms
This allows us to respond efficiently and maintain service quality.
3. How We Use Your Information
We only use your personal data for educational and service-related purposes, such as:
- Processing class registrations and payments
- Matching students with suitable Quran tutors
- Providing technical or learning support
- Sending reminders, progress reports, and updates
- Improving our website and teaching methods
- Sending promotional offers or new course announcements (only if you opt-in)
We never sell, trade, or rent your data to third parties.
4. Data Protection and Security
Your data is securely stored on protected servers, and all communication is encrypted using SSL (Secure Socket Layer) technology.
Only authorized staff members (admin or support team) have limited access to personal data for operational purposes.
We continuously monitor our systems to prevent unauthorized access, misuse, or loss of information.
5. Sharing Your Information
We respect your privacy — your data is never sold.
We may share minimal necessary data only in the following cases:
- With your assigned Quran tutor to manage class schedules or progress
- With trusted partners like Qirat ul Quran Academy and Al Azhar Institute (for certification or verification purposes)
- When legally required by UK or international law enforcement authorities
All partners are bound by confidentiality agreements to protect your personal information.
6. Cookies Policy
Like most educational websites, Hifz.co.uk uses cookies to enhance user experience.
Cookies help us:
- Remember login preferences
- Track site traffic and analytics
- Improve navigation and functionality
You can disable cookies anytime through your browser settings, but some site features may not function properly without them.
7. Your Rights Under GDPR (UK & EU Users)
If you are located in the UK or EU, you have the following rights:
- Access: Request a copy of your personal data
- Correction: Update incorrect or incomplete information
- Deletion: Request data removal (“Right to be forgotten”)
- Restriction: Limit how your data is processed
- Data Portability: Request data transfer to another service
- Objection: Withdraw consent for promotional communication
To exercise any of these rights, contact us at: [email protected]
8. Data Retention
We retain your information only for as long as necessary:
- For active students — during enrollment and support period
- For trial or inquiry users — up to 12 months after last contact
- For accounting/legal purposes — as required by UK law
After that, data is securely deleted or anonymized.
9. Third-Party Services
We may use trusted third-party tools for:
- Secure online communication (e.g., Zoom, Google Meet)
- Analytics (e.g., Google Analytics)
- Email automation (for course reminders or newsletters)
Each of these services has its own privacy policy that aligns with GDPR standards.
10. Children’s Privacy
We take children’s privacy seriously.
For students under 13 years old, parental consent is required before registration.
All communications, class links, and teacher assignments are monitored for safety and professionalism.
11. Links to Other Websites
Our website may contain links to external sites (e.g., partner institutes or Islamic resources).
We are not responsible for their content or privacy practices. Please review their privacy policies when visiting those sites.
12. Policy Updates
We may occasionally update this Privacy Policy to reflect new regulations or improvements in our data protection practices.
All updates will be published on this page with the latest revision date at the top.
13. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us anytime:
📧 Email: [email protected]
🌐 Website: hifz.co.uk
In Collaboration With Our Trusted Partners
We proudly collaborate with Qirat ul Quran Institute and Al Azhar Institute, ensuring globally recognized Quran teaching standards and authentic Islamic education.
Your trust means everything to us — and we are dedicated to protecting your personal and spiritual journey with care and transparency.